Jeff Beckham

Casting a vote for simplicity in today’s gadgets, it turns out that only 5 percent of electronics that are returned are actually defective. Customers say (or think) that they’re broken, when actually, they’re either too hard to use or don’t meet their expectations.
A report by Accenture says that 68 percent of returned electronics fall into [...]

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For years, Texas Monthly has been at the top of the list in the City and Regional Magazines Association contest, consistently winning for writing, design, layout and photography. That was the case again this year, as the magazine won first place (or gold) awards for general criticism, writer of the year, excellence in writing, and [...]

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